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Just going to add my two cents in here. I called Tour before Jan 08. Around X-mas to be exact. I left 2 messages. Finally I asked for the rep by name ( it escapes me at the moment ) When I finally got him on the phone 2 weeks after my initial call he told me he had never heard of the goal cowlings wearing out so easily. ( B.S. ) He had offered a replacement pair of cowlings when they finally come in. He said he had all my info down and would call me when they came in. ( B.S. ) Its now almost May... No phone call. I'm never going to buy a Tour product again. Its a truely unfortunate thing that there are no good Goal skates for roller hockey besides the Tour and Bauer. I have recommended to a couple of roller hockey players to purchase just the chassis and install them on a ice hockey boot. I am only one of two goalies at I.S.C.A. that wear the Tour GX carbon skates. The other plays PIHA and we both after dealing with Tour are going to switch our cowlings to our old Bauer skates. Hopefully they'll fit. If anyone from Tour wants to make this right. Instead of keeping this completely negative view of your company, contact Kris Moore ( Owner of ISCA ) and talk to him about the skates. He is well aware of the situation.
My cowlings failed within 3 months of purchase. I'm not chasing around a customer rep for something that should of been handled within 24 hours of a phone call. It should of been handled as such. ( Send them in, Okay we sent out a new pair to replace these. )
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